So... as some of you may already know.... I now hate Future Shop with the same passion as I hate Organic Chem, Physics, Calgary Transit and the Conservative Party. Why? Let me tell ya....
I wanted to buy an external hard drive and I found this decent one on futureshop.com (320 GB, $120!!!!). So I placed the order online and Future Shop has this option for me to place the order online and pick up at the store. So I decide to do that and avoid paying the shipping.
But for some reason, they cancelled my first order. I assumed that the problem was because I placed the order late after store hours... now... fast forward to today.... after placing SEVEN ORDERS in THREE DAYS, because they cancelled EVERYTHING, they now tell me that the only store that had stock in the entire city was now sold out.
I mean, give me a break! If a customer places the same order seven times for three days in a row, GET A HINT! I mean, wouldn't the purpose of me placing my phone number on the order form be for you to contact me if there's a problem? I'm starting to think that the reason why Future Shop was doing this was because they were too lazy to check for the product and decided to cancel my order for no reason (they never gave a reason in the emails, anyway).
So ya... after that, my friend and I found a better external hard drive at another store (Memory Express) and I'm going to go there on Friday and take my business some where else from here on in. Stupid Future Shop, may you BURN IN HELL!!!!!!
UPDATE: Guess what I discoverd today when I went online to check my credit card account? Futureshop charged my card $1.00 for EVERY ORDER I PLACED. In other words, I've been charged $6.00 for placing an order that they ended up cancelling... so now... they have VERY pissed customer about to unleash some wrath upon them!
Tuesday, September 19, 2006
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1 comment:
I feel for you homey,
online shops are out to get us. That's why Staples loves me. That's why Staples bombards me with it's flyers, even after I change my mailing address they still find me! They have eyes everywhere. Don't ever give them your mailing address.
My tip is, If you call customer service enough times though, they'll eventually have to listen to you, or they'll try making you hold forever and hope you give up. But hopefully you have more resilience than that.
More power to you.
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